Increase the appeal of your services on your website and offer your customers the chance to book their returns 24/7. Integrated booking form on your website (web service)
Servicecenter dhl code#
Your customers access the DHL returns booking form directly via a link on your website and can create and print out their return label immediately or via smartphone QR code at any DHL acceptance point or by the deliverer.ģ.
Servicecenter dhl free#
Offer your customers a 24/7 free service on your website. The customer can either print it out directly or get it printed out by the deliverer or at any DHL acceptance point via smartphone QR code.
Servicecenter dhl pdf#
Your customer receives the return label by email as a pdf document and the QR code on his smartphone. Your customer service department starts processing the return and creates the label and the QR code. Offer your customers a convenient, personal and free way to book their returns. DHL booking form for your customer service department Three ways to create a return label online:ġ. When using the Mobile Returns no extra cost will apply for you or your customers. Customers no longer need to print return labels on their own printer ( Mobile Returns). If the product needs to be returned, your customers can simply print the label out themselves or get it printed out by the deliverer or at any DHL acceptance point via smartphone QR code. DHL’s existing Service Center in the West of Hanoi will continue to support businesses in that region.With DHL Returns Online, you no longer need to put a returns label in with your shipments. The Service Center will support businesses in the central business district of Hanoi, areas located in the North, South and East of the city, as well as Nam Dinh areas with pick-up and delivery services. It will feature state-of-the-art equipment to optimize processes and increase efficiency.
The new facility covers a total area of 5,800 square meters, of which 55% (or 3,200 square meters) is allocated for warehouse space. Located in one of the fastest growing economic industrial zones in North Vietnam, this latest investment by DHL Express further bolsters the company’s network within the country. "It is an important step in the company’s strategy in Vietnam, as we work towards improving economies of scale, enhancing customer service, and ultimately becoming a provider of choice.”
The successful launch of our new Service Center is testament of our commitment to enabling more businesses to grow and leverage the opportunities in the international market place”, said Shoeib Reza Choudhury, General Director of DHL-VNPT Express. As a leading logistics provider, we see it as our duty to contribute and support our customers to be a part of this growth trajectory. The logistics industry in Vietnam has grown rapidly in the past few years and is expected to continue growing in the coming years. "DHL is a pioneer in the logistics industry in Vietnam, having been in the business for more than 30 years since our establishment in 1988, and we have honed our market leadership through our dedication to service excellence. This is testament of DHL Express’ long-term commitment in Vietnam, to provide the best service to meet customers’ needs.
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